Privacy Policy
Effective date: [Date to be confirmed]
Seshman ("we", "our", "us") operates the Seshman mobile application and website (seshman.com). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.
Information we collect
Account information
When you create an account, we collect your name, email address, and authentication credentials. If you sign up as a service provider, we also collect your business name.
Usage data
We collect information about how you use the service, including session tracking data (session types, completion dates, notes), client relationships, and general usage patterns.
Device information
We may collect information about the device you use to access our service, including device type, operating system, and app version, for the purpose of improving the service and troubleshooting issues.
How we use your data
We use your data to:
- Provide and maintain the service
- Allow you to manage sessions with your clients
- Send service-related notifications (e.g. session reminders, low balance alerts)
- Improve and develop new features
- Respond to support requests
Data sharing
We do not sell your personal data. We share data only in the following circumstances:
- Between trainers and clients: Session data is shared between the trainer who issued the sessions and the client who received them. This is core to how the service works.
- Service providers: We use third-party services for hosting (Vercel, AWS), authentication (AWS Cognito), and analytics (Plausible). These providers process data on our behalf under strict data processing agreements.
- Legal requirements: We may disclose data if required by law or in response to valid legal process.
Data retention
We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
Your rights
Under GDPR and applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us at privacy@seshman.com.
Cookies
The Seshman website uses Plausible Analytics, which does not use cookies or collect personal data. No cookie consent banner is required.
Children's privacy
Our service is not directed to individuals under 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us.
Changes to this policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.
Contact us
If you have questions about this privacy policy, please contact us at privacy@seshman.com or via our contact page.